04/12/2023 - Systems Maintenance Alert - OneLogin Certificate Update
Scheduled Maintenance Report for Bucks County Community College
Completed
The scheduled maintenance has been completed.
Posted Apr 12, 2023 - 14:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 12, 2023 - 11:00 EDT
Scheduled
Our OneLogin vendor will be installing a new security certificate on Wednesday, April 12, between 11:00 pm and 2:00 am Thursday. There should be no impact providing you are using the latest version of the Protect app on your phone. Below are the directions from the OneLogin vendor to check that you are running the latest version of the Protect app. Note that while the certificate is being installed on Wednesday night, you have until Tuesday, the 18th, to ensure you are using the latest version.

*****************************************OneLogin Instructions************************************************

The certificate authority that powers the OneLogin Protect app on iOS will expire on April 24th, 2022. To avoid access disruptions to your organization's OneLogin portal, users must update the OneLogin Protect app on their mobile device before April 18th, 2022.

The links to update your app on iOS or Android are below. After you click through, select Install or Update.

Apple Store link - https://apps.apple.com/us/app/onelogin-protect/id509252983
Google Play store link - https://play.google.com/store/apps/details?id=com.onelogin.protect&hl=en_US

***************************************************************************************************************

Please be sure to check your Protect app before April 18th.

Thanks,
Help Desk and Services Center
Posted Apr 10, 2023 - 11:14 EDT
This scheduled maintenance affected: OneLogin - SSO Handler.