Bucks County Community College Status

All Systems Operational

Bucks Website Operational

Canvas Operational

MyBucks Operational

MyLab/Mastering Operational

Password Manager Operational

Student Planning Operational

WebAdvisor Operational

Employee Email Operational

Student Email Operational

Network Operational

WiFi Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2018

4/25/18 - Scheduled Maintenance Outage - Self Service and Payment Gateway

Completed - ITS has completed the systems maintenance and all services have been restored. We apologize for the delay - it's been a long night!

Thanks,
Help Desk and Services Center
Apr 26, 05:16 EDT

Update - ITS is continuing to work on the maintenance. MyBucks is available and Colleague WebUI is available. At this point, Self Service remains unavailable.

Thanks,
Help Desk and Services Center
Apr 26, 01:06 EDT

Update - Colleague maintenance is taking longer than expected. Colleague and related applications including Self Service will remain unavailable for another 20 minutes to an hour. The payment gateway maintenance has completed and we are processing incoming payments.

Thanks,
Help Desk and Services Center
Apr 25, 21:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 19:00 EDT

Scheduled - ITS staff will be performing systems maintenance on the payment gateway. This maintenance is scheduled for Wednesday, April 25th, from 7:00 to 8:30 p.m. During the maintenance window, Student Self Service including Student Planning will be unavailable and students will not be able to make payments.

Thanks for your patience,
Help Desk and Services Center
Apr 24, 14:34 EDT

Apr 24, 2018

No incidents reported.

Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

4/19/18 - System Outage - MyBucks

Resolved - ITS staff have resolved the issue affecting access to MyBucks and all IT Services are available and fully operational.

Thanks for your patience,
Help Desk and Services Center
Apr 19, 08:32 EDT

Investigating - The MyBucks portal is currently unavailable. ITS is investigating the issue and working on restoring the system. Working resources usually accessed via the Portal page can be accessed
using the following links:

Colleague/Datatel (staff only)- https://webui5.bucks.edu:444/production_ui46/index.htm

Mail or Office 365 applications - portal,office.com
Faculty & Staff would have to use regular username & password
Students would have to use username@live.bucks.edu

Canvas - https://bucks.instructure.com/login

Student Planning - https://selfservice.bucks.edu/Student/Account/login

Password Manager - http://www.bucks.edu/e-resources/password/

Web Advisor - type in address bar… pebbles.bucks.edu

Updates will be provided as additional information becomes available.

Thanks for your patience,
Help Desk and Services Center
Apr 19, 07:49 EDT

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.