Bucks County Community College Status - 4/20

4/20 - Grades First Issue

Incident Report for Bucks County Community College

Resolved

EAB, the vendor who supports the Grades First application has reported an issue on their end. It has been fixed but it may take a few hours for DNS entries to be repopulated. EAB's email is provided below.

From: EAB Technology Notice
Date: April 20, 2017 at 11:15:47 AM EDT
To: EAB Technology Notice
Subject: RE: EAB Platform Performance
Hello,

We experienced a brief outage with our DNS server which caused the intermittent access to your EAB Platform. The issue has been solved but you may experience some connection issues for 1-3 hours as the DNS settings resolve.

Again, we apologize for the inconvenience and appreciate your patience.

Thank you,
EAB Member Support

Posted Apr 20, 2017 - 11:51 EDT