4/22/2024 - Systems Outage - OneLogin
Incident Report for Bucks County Community College
Resolved
This incident has been resolved.
Posted Apr 23, 2024 - 07:51 EDT
Identified
April 22, 2024 1:46 PM PDT IDENTIFIED DEGRADED PERFORMANCE

Users should continue to experience normal performance from the mitigation that was applied. Engineers have now identified the cause of the incident and are testing permanent corrective actions.
Posted Apr 22, 2024 - 17:27 EDT
Update
April 22, 2024 8:10 AM PDT INVESTIGATING DEGRADED PERFORMANCE Users should now be experiencing normal performance while engineers investigate the root cause.
Posted Apr 22, 2024 - 11:30 EDT
Update
Engineers have taken mitigation steps to ensure full functionality for customers in the US region. We are continuing to work towards identifying the underlying cause of the issue.
Posted Apr 22, 2024 - 10:01 EDT
Update
We are continuing to investigate this issue.
Posted Apr 22, 2024 - 10:01 EDT
Update
OneLogin Status page just posted this: April 22, 2024 6:23 AM PDT

Investigating Degraded Performance OneLogin Engineers are investigating an issue that may be impacting some customers.
Posted Apr 22, 2024 - 09:28 EDT
Update
We are continuing to investigate this issue.
Posted Apr 22, 2024 - 09:28 EDT
Investigating
We are experiencing issues with logging in through OneLogin which affects the majority of Bucks systems. We are working to get a status from the vendor and will update this alert as soon as we receive additional information.

Thanks,
Help Desk and Services Center
Posted Apr 22, 2024 - 09:20 EDT
This incident affected: OneLogin - SSO Handler.